Last updated on September 10, 2025.
At MMC Hospital, Mehsana, we are committed to protecting the privacy and confidentiality of our patients. This Privacy Policy explains how we collect, use, and safeguard your personal and medical information.
1. Information We Collect
We may collect the following information from patients:
- Personal details (name, age, gender, contact information, ID proof).
- Medical history, diagnosis, treatment records, prescriptions, and reports.
- Payment details (cash, card, insurance, or online transactions).
- Emergency contact information.
2. How We Use Your Information
Your information is used for:
- Providing medical consultation, diagnosis, and treatment.
- Maintaining accurate medical records.
- Processing payments and insurance claims.
- Communicating with patients about appointments, test results, or follow-ups.
- Meeting legal, regulatory, and reporting requirements.
3. Confidentiality & Data Protection
- All patient records are maintained with strict confidentiality.
- Access to your data is restricted to authorized medical and administrative staff.
- We follow appropriate measures to protect against unauthorized access, alteration, or disclosure of information.
4. Sharing of Information
We do not share patient information with third parties except in the following cases:
- With your consent.
- When required for insurance claims processing.
- When legally required by government authorities or courts.
- In medical emergencies, where sharing is necessary for your care.
5. Patient Rights
As a patient, you have the right to:
- Access your own medical records.
- Request corrections to your information if inaccurate.
- Withdraw consent for non-essential use of your data (where applicable).
6. Digital Data & Communication
If you use our website, social media pages, or online services, basic technical information (such as cookies or device details) may be collected for service improvement. We do not sell or misuse this data.
7. Retention of Records
Patient records are retained for the period required by law and medical practice standards, after which they are securely disposed of.
8. Updates to Privacy Policy
MMC Hospital may update this Privacy Policy from time to time. The updated version will be available at the hospital reception and official communication channels.